Privacy Policy

Our Commitment to Your Privacy

fb778 is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what information we collect when you visit or use fb778, how we use that information, how we protect it, and what rights you have regarding your personal data. By accessing fb778 and using our services — including online casino games, cricket betting, slots, and payment services — you agree to the practices described in this policy.

This policy applies to all users of fb778, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh. If you do not agree with any part of this Privacy Policy, please discontinue your use of our platform. We encourage you to read this policy carefully and contact us if you have any questions.

Information We Collect

fb778 collects personal information only to the extent necessary to provide you with a safe, secure, and enjoyable gaming and betting experience. We collect two broad categories of information: data you voluntarily provide to us, and data automatically collected when you interact with our platform.

Information You Provide Directly

• Registration details: username, email address, date of birth, and country of residence (Bangladesh).
• Identity verification documents required for KYC compliance, such as a national ID card or passport.
• Payment information: mobile banking account references (bKash, Nagad, Rocket, Upay) and transaction IDs. We do not store full payment credentials on our servers.
• Communication records: messages or queries submitted to our customer support team via email or live chat.

Information Collected Automatically

• Device and browser information: IP address, device type, operating system, and browser version used to access fb778.
• Usage data: pages visited, games played, time spent on the platform, bet history, and session data collected for security and improvement purposes.
• Cookie data: session cookies, preference cookies, and analytics cookies. See our Cookies section below for full details.

How We Use Your Information

fb778 uses the personal information we collect solely for legitimate purposes directly related to delivering and improving our platform. Specifically, we use your data for the following purposes:

• Account creation and management: to register your fb778 account, verify your identity per KYC requirements, and manage your profile settings.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and USDT, and to maintain accurate transaction records.
• Platform operation: to provide access to casino games, cricket betting, live casino tables, slots, crash games, and all other fb778 services.
• Security and fraud prevention: to detect suspicious activity, prevent unauthorized access, investigate potential violations, and comply with anti-money laundering obligations.
• Customer support: to respond to your inquiries, resolve disputes, process complaints, and improve our support quality.
• Platform improvement: to analyze usage patterns, monitor platform performance, and develop new features for a better fb778 experience for all Bangladeshi players.

Payment Data & Third-Party Processors

When you make a deposit or withdrawal on fb778, your transaction is processed through secure third-party payment partners including bKash, Nagad, Rocket, and Upay for BDT transactions, and blockchain-based networks for USDT. These payment processors operate under their own privacy policies and security standards. We share only the minimum data required to complete a transaction — we do not share unnecessary personal details with payment partners.

fb778 does not store your full payment credentials on our servers. All payment data transmitted between your device and our platform is protected by SSL encryption. For USDT transactions, the public wallet address may be stored in connection with your account for verification and audit purposes. We will never share your payment data for advertising or marketing purposes.

Cookies & Tracking Technologies

fb778 uses cookies and similar tracking technologies to operate and improve our platform. Cookies are small text files placed on your device when you visit our site. We use three categories of cookies:

• Essential cookies: required for the platform to function correctly — maintaining your login session, remembering your language preference, and ensuring secure navigation.
• Analytics cookies: help us understand how players use fb778 — which games are most popular, how long sessions last, and where users encounter difficulties — so we can continuously improve the platform.
• Preference cookies: remember your platform settings such as display preferences and notification choices so you do not need to reconfigure them on each visit.

You can control and manage cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the fb778 platform and prevent certain features from working correctly.

Data Security Measures

fb778 takes data security seriously. We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include SSL/TLS encryption for all data in transit, secure server infrastructure with access controls, regular security audits and vulnerability assessments, and strict internal data access policies limiting who can view user data.

While we apply best-practice security controls, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate corrective action. We encourage you to use a strong, unique password for your fb778 account and to never share your login credentials with anyone.

Data Retention

fb778 retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including account management, transaction record-keeping, fraud prevention, and legal compliance. Account data is typically retained for the duration of your active account plus a reasonable period thereafter as required by our operational and compliance obligations. If you request the closure of your fb778 account, we will delete or anonymize your personal data in accordance with applicable requirements, except where we are required to retain certain data for legal, regulatory, or audit purposes. Transaction records relating to financial activity may be retained for a longer period to meet financial record-keeping standards.

Your Rights & Choices

As a user of fb778, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your account details and the specific request.

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any of your personal data held by fb778 is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to erasure: you may request the deletion of your personal data, subject to our legal retention obligations and responsible gaming safeguards.
• Right to object: you may object to the processing of your personal data for certain purposes, such as direct marketing communications, where applicable.

We will respond to all valid data rights requests within a reasonable timeframe. We may ask you to verify your identity before processing your request to protect against unauthorized access to personal data.

Children's Privacy & Age Restriction

fb778 is strictly an adult platform. Our services are intended exclusively for users who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register, deposit, or play on fb778. If we discover that personal data has been collected from a person under the required age, we will promptly delete that data and close the associated account. Parents and guardians are encouraged to monitor internet usage and apply parental controls to prevent underage access to online gambling platforms. If you believe a minor has registered on fb778, please contact us immediately at [email protected].

Changes to This Privacy Policy

fb778 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of fb778 following any posted changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fb778 handles your personal data, please reach out to our dedicated support team. We are available 24/7 in English to assist players across Bangladesh, including Dhaka, Chittagong, Sylhet, and Khulna.

Email: [email protected]